Client: Luxury hotel with high accommodation capacity
Year of Implementation: 2024
Location: Tourist resort, Albania
CHALLENGES
The hotel with 160 rooms and spaces dedicated to receptions, conferences and additional services required a centralized solution that guaranteed:
- Maximum safety for staff and customers in accordance with international standards;
- Modern room access solutions that can integrate naturally with the hotel management system (PMS);
- Systems that are user-friendly, easy to manage by hotel staff, and transparent to customers;
- Large-scale technical coordination, including every room and public area of the hotel.
The solution from Albascan
Albascan implemented a complete technological solution, including:
- Advanced fire protection system, with smoke detectors, audio-visual signaling, emergency buttons and a central panel for real-time management;
- Electronic locks for all rooms, accessible via chip cards or NFC technology;
- Full integration with the hotel’s PMS (Property Management System), to enable the reception:
- Activation of access cards at the moment of check-in;
- Automated room management;
- Tracking individual entrances to each room for security and logistical reasons;
- Training for technical and reception staff, for efficient use of the management system and rapid response to emergency situations.
Results
- Certified fire safety, with rapid response and full control in every area of the hotel;
- Secure and uninterrupted access to rooms, through modern lock technology and integration with PMS;
- Improved customer experience, thanks to faster and synchronized check-in/check-out services;
- Operational efficiency for room management, reducing costs and manual errors in room allocation and access.
